Responsible Gaming
Gaming Should Be Entertainment, Not Income
Betting and casino games should only ever be viewed as a form of entertainment, similar to going to the cinema or watching live sports. It is crucial to understand that gambling is not a reliable way to earn money or solve financial problems. The odds are always in favour of the house, and losses are a real possibility that you must be prepared for.
Please gamble responsibly and within your means. Only spend money you can afford to lose, and never view betting as an investment or income source.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including online betting and casino games. It is illegal for anyone under 18 to gamble in the UK.
All licensed betting operators are required to verify your age and identity before allowing you to create an account or place bets. If you are under 18, please do not attempt to register on any gambling website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, it may be time to seek help:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activity or lying to friends and family about how much you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Experiencing anxiety, stress, or mood changes related to gambling
- Neglecting work, school, or personal relationships due to gambling
- Feeling unable to stop or control your gambling despite wanting to
- Gambling to escape problems or negative emotions
- Borrowing money to fund your gambling activities
- Increasing the amount you gamble to achieve the same level of excitement
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools and Controls
Most licensed gambling operators provide tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a given period (daily, weekly, or monthly). Many operators allow you to lower but not raise these limits immediately.
- Loss Limits: Set a maximum amount of money you're willing to lose in a given timeframe. Once you reach this limit, you won't be able to continue gambling.
- Reality Checks: Enable notifications that remind you of how long you've been gambling or how much you've wagered during a session.
- Time-Out or Cool-Off Period: Take a break from gambling for a set period (hours, days, or weeks) without fully closing your account.
- Self-Exclusion: Permanently or temporarily exclude yourself from an operator's platform. This is a more serious step that prevents you from accessing your account and placing bets.
We encourage you to use these tools proactively to maintain responsible gambling habits.
Support Organizations
If you or someone you know is struggling with problem gambling, confidential help and support are available:
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support meetings across the UK
Telephone: 0330 094 0322
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (confidential and free) - Germany: Bundeszentrale für gesundheitliche Aufklärung (Federal Centre for Health Education)
Offers resources and support for gambling problems
If You Need Help, Please Reach Out
Seeking help is a sign of strength, not weakness. Problem gambling is treatable, and support is available 24/7 from trained professionals who understand what you're going through.
If you or someone you know is struggling with gambling, please contact one of the organisations listed above today. You do not have to face this alone.
For urgent support in the UK, contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk.